Fedex tracking information inaccurate for some orders
Incident Report for Shipwire
We have fixed the issue with the tracking information. We apologize for any inconvenience this may have caused.
Posted 9 months ago. Oct 27, 2017 - 18:37 PDT
A portion of orders at the New Lenox, IL warehouse shipping via Fedex are showing inaccurate tracking numbers. As a result, tracking information on the UI and from API calls will show an incorrect tracking number. We have identified the problem and are working to address the issue.
Posted 9 months ago. Oct 25, 2017 - 18:48 PDT
This incident affected: API (Legacy XML API (API v1), REST API (API v3), Webhooks), Warehouses (New Lenox, IL), and Carriers (FedEx).