We have implemented a hot fix to address this issue and are no longer seeing incoming orders being impacted by this issue. We apologize for any inconvenience this may have caused.
Posted 3 months ago. Nov 03, 2017 - 13:10 PDT
We have come across an issue where some orders that contain kits/bundles/virtual kits are going on backorder due to the kits/bundles/virtual kits being treated as an actual SKU instead of the SKU(s) for the kits/bundles/virtual kit.