Order processing to warehouse failure

Incident Report for Shipwire, A CEVA Logistics Company

Resolved

Earlier today a bad response between our CRM and one of our platform servers had caused our order posting to fail. We mitigated the situation by switching to a backup server and processed the backlog of orders that have been affected. Order posting is now restored and we will continue to monitor the processing queue to ensure that all orders flow as normal

Posted Jan 30, 2017 - 12:00 PST