Order processing to warehouse failure
Incident Report for Shipwire
Earlier today a bad response between our CRM and one of our platform servers had caused our order posting to fail. We mitigated the situation by switching to a backup server and processed the backlog of orders that have been affected. Order posting is now restored and we will continue to monitor the processing queue to ensure that all orders flow as normal
Posted over 1 year ago. Jan 30, 2017 - 12:00 PST