Delayed Orders Sent Via FedEx in Shenzhen, CHN Warehouse
Incident Report for Shipwire
Identified
Due to some discrepancies with Airway Bill and the Commercial Invoice not having the same address, there are some delayed orders sent via FedEx in our Shenzhen, CHN warehouse. Currently, we are performing a manual workaround while our engineering team is working on an override for the address to ensure the Airway Bill and Commercial Invoice addresses match in the future. We will provide updates once this issue has been resolved and if you have any questions, email customercare@ingrammicroservices.com.
Posted 8 months ago. Sep 20, 2018 - 13:43 PDT
This incident affects: Carriers (FedEx) and Warehouses (Shenzhen, CHN).