Dear Valued Customer,
Our teams are working to ensure we are protecting the best interests of our customers, our associates, and our vendors globally. As of today, all of our sites are fully operational. If the situation changes, we will keep you informed if any of our sites experience a limited workforce or operational modifications.
Please refer to Ingram Micro’s statement from Scott Sherman, EVP of Human Resources, and Bill Ross, SVP of Global Operations and Engineering, addressing Ingram Micro’s response to the COVID-19 situation in further detail. https://usa.ingrammicro.com/media/Documents/ingrammicro/c/corpcomm/Letter-regarding-Ingram-Micros-response-to-the-COVID-19-disease.pdf
Along with actively monitoring the situation, and as highlighted in our letter, we have a Business Continuity Management Program in place, which includes Business Continuity Plans (BCP) and Emergency Action Plans (EAP) that have been updated per ISO certification and are applicable to our individual offices and facilities. These Plans include response actions such as increased communication with all stakeholders and contingencies for the implementation of a deep clean sanitization of offices or facilities.
Ingram Micro and Shipwire, Inc. will continue to monitor the situation closely, including daily corporate and local monitoring of recommendations, risks and findings from the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO).