Customers Unable to Install Shipwire Shopify App
Incident Report for Shipwire
This incident has been resolved.
Posted Oct 09, 2019 - 08:23 PDT
Our team is continuing to investigate a solution for this issue. If you receive an "Oauth error invalid_request: The redirect_uri is not whitelisted" error from Shopify, please reach out to our customer care team at and provide the following information:
- The URL you are trying to change
- What specific checkboxes you are trying to enable or disable

Thank you for your patience.
Posted Sep 23, 2019 - 13:43 PDT
We are currently investigating an issue preventing Shipwire customers from installing the Shipwire Shopify App. We apologize for any inconvenience this may cause and thank you for your patience. For questions or concerns, please contact
Posted Sep 06, 2019 - 18:22 PDT
This incident affected: Merchant portal (Merchant Application).