System Returning 500 Errors Earlier This Morning

Incident Report for Shipwire, A CEVA Logistics Company

Resolved

This incident has been resolved.

Posted Jul 15, 2019 - 21:08 PDT

Monitoring

This morning, our webservers began responding to some requests with error 500's or server time outs. Our engineering team worked on a fix for this and the webservers are no longer returning the errors. At this time, we are in the process of monitoring the issue to prevent this from occurring in the future. For any questions or concerns, please contact customercare@ingrammicroservices.com.

Posted Jul 12, 2019 - 08:46 PDT

This incident affected: Merchant portal (www.shipwire.com).