Certain SKUs Showing a Negative Balance in the Shipwire Platform
Incident Report for Shipwire
As we were updating the Shipwire Platform, the fix we implemented affected some 30+ SKUs for several customers. This was causing some SKUs with negative reserves greater than 100+. We have resolved this issue, and so customers will no longer see the high levels of negative reserves.
Posted 5 months ago. Dec 16, 2018 - 14:27 PST
This incident affected: Merchant portal (Beta, Dashboard, Merchant Application, Search, www.shipwire.com).