Platform Status
All Systems Operational
Merchant portal Operational
API Operational
Fulfillment Operational
Inventory Operational
Rating Operational
Tracking Operational
Warehouses Operational
Redlands, CA Operational
Mira Loma, CA Operational
Carrollton, TX Operational
Millington, TN Operational
Carol Stream, IL Operational
New Lenox, IL Operational
Lancaster, PA Operational
Jonestown, PA Operational
Tilburg, NLD Operational
Laughton-Lewes, GBR Operational
Tin Shui Wai, HKG Operational
Mississauga, CAN Operational
Richmond, CAN Operational
Eastern Creek, AUS Operational
Carriers Operational
DHL eCommerce (Global Mail) Operational
DHL Express Operational
FedEx Operational
UPS Operational
USPS Operational
Canada Post Operational
Purolator Operational
GTS (Netherlands) Operational
Hermes Operational
Parcel Force Operational
Royal Mail Operational
TNT Operational
Australia Post Operational
StarTrack Operational
Toll Operational
Hong Kong Post Operational
Yunda Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
System Response Time
Fetching
Past Incidents
Aug 20, 2017

No incidents reported today.

Aug 19, 2017

No incidents reported.

Aug 18, 2017

No incidents reported.

Aug 17, 2017

No incidents reported.

Aug 16, 2017

No incidents reported.

Aug 15, 2017

No incidents reported.

Aug 14, 2017

No incidents reported.

Aug 13, 2017

No incidents reported.

Aug 12, 2017

No incidents reported.

Aug 11, 2017

No incidents reported.

Aug 10, 2017
Resolved - All impacted orders have been shipped
Aug 10, 15:38 PDT
Update - The 307 orders / 42 merchants affected that are supposed to ship on MONDAY 8/7, were shipped out on TUESDAY 8/8 instead. (1 day delay)

And now 269 orders / 32 merchants(NEW SETS) that are supposed to ship on TUESDAY 8/8, are now on hold awaiting Kerry IT team to fix. Most likely they will get shipped on WEDNESDAY 8/9 instead. (current time in Hong Kong 8am WED)
Aug 9, 06:18 PDT
Identified - The Tin Shui Wai, HKG warehouse was unable to process orders on August, 7, 2017. As a result, 300 orders were delayed and will ship out on August 8, 2017 instead.
Aug 8, 13:51 PDT
Aug 7, 2017
Resolved - Fedex has resolved its technical issues. All FedEx-related services are now performing as expected on the Shipwire platform.
Aug 7, 14:28 PDT
Identified - Fedex is experiencing technical difficulties, which impacts the Shipwire platform in the following ways:
-Shipwire Anywhere shipping labels cannot be created for FedEx
-Tracking FedEx shipments via tracking numbers is unavailable
Aug 7, 12:59 PDT
Aug 6, 2017

No incidents reported.