Due to peak season volume significantly exceeding what was forecasted, we have modified our services from the Redlands, CA facility in the following ways:
Small Parcel Order Delays: Due to unforecasted volume, there is an average two day delay on all small parcel shipments out of Redlands, CA.
Freight Orders: The majority of aging pallet shipments have been picked up by freight carriers since last week’s notification. However, pending or new freight orders will be suspended until the parcel orders from this week are all shipped.
Inbound Orders (ASN): We are suspending the processing of ASNs that are currently on our dock and upholding our scheduled ASN delivery restrictions for Cyber Week.
Work Orders (Value-Added Services): We are suspending in-progress work orders and upholding our scheduled restriction regarding new work orders at this time. Current work orders will resume as soon as this week’s parcel orders are cleared. New work order requests will be accepted starting December 26, 2017, as anticipated.
*Please note some orders may be delayed until December 5th for shipment.
We appreciate your patience as we work diligently to resolve these delays and accommodate the above mentioned services. We anticipate being able to resume eligible services beginning Wednesday, December 5th, 2017, and will notify you via email when peak operations have been normalized in Redlands, CA.
For any questions or concerns, please contact email@example.com