Customer Support Delays due to COVID-19
Incident Report for Shipwire
Update
We are continuing to monitor for any further issues.
Posted May 14, 2020 - 07:41 PDT
Monitoring
Due to the evolving COVID-19 situation and in compliance with local ordinances, our Customer Care Team workforce is temporarily limited and you may experience some delays as our team works through heavy volume. Our Customer Care Team is working through priority requests. We appreciate your patience during this time.
Posted Mar 16, 2020 - 12:08 PDT
This incident affects: Warehouses (Redlands, CA, Mira Loma, CA, Carrollton, TX, Millington, TN, Carol Stream, IL, New Lenox, IL, Lancaster, PA, Jonestown, PA, Tilburg, NLD, Laughton-Lewes, GBR, Shenzhen, CHN, Mississauga, CAN, Richmond, CAN, Eastern Creek, AUS, Hermosa, CA, Daventry, GBR, Waalwijk, NLD).