Platform Status
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 03, 2024 - 22:04 PDT
Identified - Dear valued customer,

Please note that effective August 1, 2024, a carrier General Rate Increase (GRI) of 3% will apply to all parcels shipped via the GLS carrier service out of our WaalWijk facility in the Netherlands. If you have any questions concerning this GRI, please contact your account manager or the Customer Care Team at cscl-shipwire@cevalogistics.com for assistance.

Thank you for your continued partnership.

Jul 03, 2024 - 22:04 PDT
API Operational
Legacy XML API (API v1) Operational
REST API (API v3) Operational
Webhooks Operational
Carriers Operational
90 days ago
100.0 % uptime
Today
Asendia Operational
Australia Post Operational
Canada Post Operational
DHL eCommerce (Global Mail) Operational
DHL Express Operational
DPD Operational
FedEx Operational
GLS (Netherlands) Operational
Hermes Operational
Hong Kong Post Operational
Netherlands Post Operational
Purolator Operational
Parcel Force Operational
Royal Mail Operational
StarTrack Operational
Toll Operational
UPS Operational
USPS Operational
Yodel Operational
90 days ago
100.0 % uptime
Today
ABM Operational
90 days ago
100.0 % uptime
Today
SF Express Operational
90 days ago
100.0 % uptime
Today
Merchant portal Operational
90 days ago
100.0 % uptime
Today
Beta Operational
Dashboard Operational
Merchant Application Operational
Search Operational
www.shipwire.com Operational
Business Reports Operational
90 days ago
100.0 % uptime
Today
Warehouses Operational
90 days ago
100.0 % uptime
Today
Rancho Cucamonga Operational
Mira Loma, CA Operational
Carrollton, TX Operational
Millington, TN Operational
Carol Stream, IL Operational
New Lenox, IL Operational
Lancaster, PA Operational
Jonestown, PA Operational
Tilburg, NLD Operational
Laughton-Lewes, GBR Operational
Shenzhen, CHN Operational
Mississauga, CAN Operational
Richmond, CAN Operational
Eastern Creek, AUS Operational
Hermosa, CA Operational
Daventry, GBR Operational
90 days ago
100.0 % uptime
Today
Waalwijk, NLD Operational
90 days ago
100.0 % uptime
Today
Reno, NV Operational
90 days ago
100.0 % uptime
Today
Rialto, CA Operational
90 days ago
100.0 % uptime
Today
Grossbeeren, DE Operational
90 days ago
100.0 % uptime
Today
Miami, FL Operational
90 days ago
100.0 % uptime
Today
Monroe, NJ Operational
90 days ago
100.0 % uptime
Today
Harrisburg, PA Operational
90 days ago
100.0 % uptime
Today
Fontana, CA Operational
90 days ago
100.0 % uptime
Today
Ontario Operational
90 days ago
100.0 % uptime
Today
Kemps Creek, AU Operational
90 days ago
100.0 % uptime
Today
McDonough Operational
90 days ago
100.0 % uptime
Today
Atlanta Operational
90 days ago
100.0 % uptime
Today
Ohio Operational
90 days ago
100.0 % uptime
Today
Boras Operational
90 days ago
100.0 % uptime
Today
Perth Amboy Operational
90 days ago
100.0 % uptime
Today
North Carolina Operational
90 days ago
100.0 % uptime
Today
Perris, CA Operational
90 days ago
100.0 % uptime
Today
JD Atlanta Operational
90 days ago
100.0 % uptime
Today
JD Houston Operational
90 days ago
100.0 % uptime
Today
JD Piscataway Operational
90 days ago
100.0 % uptime
Today
Connectors Operational
Shipwire Shopify App Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
System Response Time
Fetching
Past Incidents
Jul 22, 2024

No incidents reported today.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024
Resolved - This incident has been resolved.
Jul 17, 11:30 PDT
Update - Dear Valued Customer,

Please be advised that USPS and FedEx have generally resumed normal operations subsequent to the adverse impacts created by hurricane Beryl earlier this month. With a few exceptions due to rerouting drivers through some detours in certain areas, parcels are being transported with minimal disruption.

Thank you for your patience and understanding as carriers recover from the effects of the hurricane.

Jul 17, 11:30 PDT
Update - Dear valued customer,

We've been informed that USPS expects their Houston operations to be fully operational as of midnight, July 12.

FedEx updates are pending and we will update this incident as soon as we receive additional information.

Again, thank you for your patience and understanding as teams continue to recover from hurricane Beryl.

Jul 12, 16:18 PDT
Monitoring - Dear Valued Customer,

Please be advised of potential carrier service interruptions and/or delays related to the impacts of Hurricane Beryl.

- USPS: North Houston Processing & Distribution Center operations are suspended through 7/11. This will impact shipping within the 770-778 zip code prefixes.

- FedEx Express: delays possible throughout the U.S.

Carriers are working diligently to restore services to full capacity as quickly as possible. We will provide further updates as they become available.

Thank you for your patience and understanding.

Jul 10, 14:25 PDT
Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024
Jul 11, 2024
Resolved - This incident has been resolved. Customers can now login to the Shipwire website.
Jul 11, 12:37 PDT
Monitoring - We have identified an issue where customers are not able to login to the Shipwire UI/Platform.

We are monitoring the issue, and will update once we have the fix.

We appreciate your understanding and cooperation. We apologize for any inconvenience this may cause. For any questions or concerns please contact Shipwire Customer Care at customercare@shipwire.com

Jul 11, 11:51 PDT
Jul 10, 2024
Jul 9, 2024

No incidents reported.

Jul 8, 2024

No incidents reported.