Issue with Shipwire Platform Failing to Generate Business Reports
Incident Report for Shipwire
This incident has been resolved.
Posted Jul 24, 2019 - 16:57 PDT
A fix has been implemented and we are monitoring the results.
Posted Jul 23, 2019 - 15:08 PDT
Some customers are currently experiencing an issue with the Shipwire platform failing to generate/download business reports. If you would like us to manually generate these reports for you
in the meantime, please reach out to your account manager or with the specific reports (including dates). We apologize for any inconvenience this may cause and are actively working on a fix. Thank you for your patience.
Posted Jul 18, 2019 - 15:51 PDT
This incident affected: Merchant portal (Dashboard, Merchant Application).