Shopify not returning shipping rates

Incident Report for Shipwire, A CEVA Logistics Company

Resolved

Shipping method rating with Shopify has been restored. We apologize for any inconvenience this may have caused and thank you for your patience. For any questions or concerns, please contact customercare@ingrammicroservices.com

Posted Jul 16, 2019 - 08:16 PDT

Investigating

We are currently investigating an issue with shipping rates not returning on Shopify and will provide an update as soon as possible. We apologize for any inconvenience this may cause and thank you for your patience. For any questions or concerns, please contact customercare@ingrammicroservices.com

Posted Jul 15, 2019 - 10:59 PDT

This incident affected: API (Webhooks).