Delayed response to Customer Care inquiries
Incident Report for Shipwire
Identified
We are currently experiencing delayed response times to inquiries sent to our customer support email.
For questions or concerns, please continue to contact customercare@ingrammicroservices.com or call 1-888-744-7947, option 1.

If you do not receive a response to an inquiry after 24 hours, please contact CustomerCareEscalations@ingrammicro.com
Posted 3 months ago. Feb 20, 2019 - 12:36 PST
This incident affects: Merchant portal (Dashboard, Merchant Application).